Terms & Conditions | Life's Flower

Terms and Conditions

Effective date: October 20, 2026

Operator: Life's Flower Coffee & Tea ("we," "us," or "our")

1. Acceptance of These Terms

These Terms and Conditions ("Terms") govern your use of www.lifesflower.com (the "Site") and any purchase you make from our online store. By accessing the Site or placing an order, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

We may update these Terms from time to time. The updated version takes effect when posted, and your continued use of the Site means you accept the changes.

2. About Our Store

We sell baked goods and related items through pop-up events and our online store, and we use the Site to promote our upcoming coffeeshop. Information on the Site about the coffeeshop, including its opening date, location, hours, and menu, is subject to change and is not a promise that any item or service will be available.

3. Eligibility and Accounts

You must be at least 18 years old, or have permission from a parent or guardian, to place an order. If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please give us accurate, current information and let us know right away if you suspect unauthorized use.

4. Orders and Acceptance

When you place an order, you are making an offer to buy. Your order is accepted only when we confirm it by email or we fulfill it. We may limit quantities, refuse or cancel any order, or close ordering early for reasons such as sell-outs, ingredient shortages, capacity limits, pricing errors, or suspected fraud. If we cancel an order after you have paid, we will refund you in full.

Because our items are made in small batches, availability may change quickly. Pop-up orders may be offered only for specific dates, times, and locations, which will be shown at checkout.

5. Pricing and Payment

All prices are shown in U.S. dollars and may change without notice.

Payment is processed by Wix Payment. By submitting an order, you confirm that you are authorized to use the payment method and you authorize us (and our processor) to charge it for the total amount. We do not store your full card number.

6. Pickup, Delivery, and Shipping

Pickup. Orders marked for pickup must be collected at the time and place you selected. Please bring your order confirmation. Items not collected within 24hrs of the pickup window may be donated or discarded, and we cannot offer a refund for uncollected perishable items.

7. Cancellations, Returns, and Refunds

Because our products are perishable and made to order, we generally cannot accept returns or exchanges once an order has been prepared.

Cancellations: You may cancel an order for a full refund if you contact us at least 72hours before the pickup or delivery date. After that, the order may already be in production and may not be refundable.
Problems with your order: If an item arrives damaged, incorrect, or not as described, email us at hello@lifesflower.com within 24 hours of receiving it, with your order number and a photo. We will offer a replacement or refund at our discretion.
Refund method: Approved refunds go back to your original payment method, usually within 7 to 10 business days.

8. Food Safety and Allergens

Our products may contain or come into contact with common allergens, including wheat, milk, eggs, soy, tree nuts, peanuts, and sesame, and are prepared in a shared kitchen. We cannot guarantee that any item is free of any allergen. If you have a food allergy or dietary restriction, please contact us before ordering. You are responsible for reviewing ingredient information and deciding whether a product is safe for you and anyone you share it with.

Perishable items should be stored and consumed as described on the label or order confirmation.

9. Acceptable Use

You agree not to:

Use the Site for any unlawful, fraudulent, or abusive purpose
Interfere with or disrupt the Site, its servers, or its security
Attempt to gain unauthorized access to accounts, data, or systems
Use bots, scrapers, or automated tools to collect data or place orders in bulk
Submit false, misleading, or harmful content, including in comments or reviews
Resell our products without our written permission

We may suspend or terminate access to the Site if we believe you have violated these Terms.

10. Intellectual Property

The Site and its content, including our name, logo, photos, recipes descriptions, menus, text, graphics, and design, are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may view and share links to the Site for personal, non-commercial use. You may not copy, reproduce, modify, or use our content for commercial purposes without our prior written consent.

11. User Content and Reviews

If you submit comments, reviews, photos, or other content to the Site or tag us on social media, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share that content in connection with our business and marketing. You confirm that you have the right to submit it and that it does not violate any law or anyone else's rights. We may remove content at our discretion.

12. Promotions and Communications

If you sign up for our mailing list or text updates, you agree to receive messages about our products, pop-ups, and coffeeshop opening. You can unsubscribe at any time using the link in our emails or by contacting us. Contests, giveaways, and discount codes may have their own rules, which will be posted with the offer.

13. Third-Party Links and Services

The Site may link to or rely on third-party services, such as payment processors, delivery partners, and social media platforms. We do not control and are not responsible for their content, policies, or practices, and your use of them is at your own risk.

14. Disclaimers

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure. Product photos and descriptions are for illustration, and handmade items may vary slightly in size, color, and appearance.

15. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Site or our products. Our total liability for any claim relating to the Site or an order will not exceed the amount you paid for the order that gave rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

16. Indemnification

You agree to defend and hold us harmless from claims, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Site, or your violation of any law or third-party right.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio without regard to conflict-of-law rules. Any dispute arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Cuyahoga County, Ohio, and you consent to their jurisdiction.

18. General

If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Site. You may not transfer your rights under these Terms without our consent.

19. Contact Us

If you have questions about these Terms or your order, contact us at:

Life's Flower Coffee& Tea 3893 Glenwood Ave, Cleveland Heights Ohio 44121 Email: hello@lifesflower.com