Privacy Policy

Effective date: October 20, 2026

Operator: Life's Flower Coffee & Tea ("we," "us," or "our")

1. Introduction

This Privacy Policy explains how Life's Flower Coffee & Tea collects, uses, shares, and protects personal information when you visit www.lifesflower.com (the "Site") or use our services, such as ordering baked goods or joining our list for news about our upcoming coffeeshop. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

2. Information We Collect

Information you provide to us. This may include your name, email address, phone number, mailing address, payment details, account login credentials, and any messages or files you submit through contact forms, newsletter sign-ups, comments, or support requests.

Order information. When you buy from our online store, we collect what you order, your pickup or delivery preferences, your shipping or delivery address, and any notes you add to an order. If you tell us about a food allergy or dietary need, we use that information only to prepare and fulfill your order safely.

Payment information. Payments are handled by our payment processor, Wix Payments. We receive confirmation of your payment and limited details such as the card type and last four digits, but we do not store your full card number.

Mailing list sign-ups. If you subscribe to updates about our pop-ups or the opening of our coffeeshop, we collect your email address and name.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, browser type and version, device type, operating system, referring website, pages viewed, time spent on pages, and the date and time of your visit.

Cookies and similar technologies. We use cookies, pixels, and similar tools to keep the Site working, remember your preferences, and understand how visitors use it (see Section 5).

Information from third parties. We may receive information from analytics providers, advertising partners, payment processors, or social media platforms if you interact with them in connection with the Site.

3. How We Use Your Information

We use personal information to:

Operate, maintain, and improve the Site and our services
Create and manage your account
Process and fulfill your orders, and send related confirmations and pickup or delivery updates
Respond to your questions and provide customer support
If you opt in, send newsletters and news about our pop-ups, menu, and coffeeshop opening (you can opt out at any time)
Analyze usage trends and measure the effectiveness of our content and marketing
Detect, prevent, and address fraud, abuse, and security issues
Comply with legal obligations and enforce our terms

4. Legal Bases for Processing (EEA and UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data only where we have a legal basis to do so. Depending on the context, this may be your consent, the need to perform a contract with you, our legitimate interests (such as securing and improving the Site), or compliance with a legal obligation.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use:

Essential cookies, which are required for the Site to function
Preference cookies, which remember your settings
Analytics cookies, which help us understand how the Site is used (for example, [Google Analytics])
Advertising cookies, if applicable, which are used to deliver relevant ads

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the Site works. Where required by law, we will ask for your consent before placing non-essential cookies.

6. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us run the Site, such as hosting, analytics, email delivery, payment processing, order fulfillment and delivery, and customer support tools. They may use your information only to perform services for us.
Legal and safety recipients when we believe disclosure is required by law, subpoena, or legal process, or is needed to protect the rights, property, or safety of us, our users, or others.
Business transfers in connection with a merger, acquisition, financing, or sale of assets, in which case your information may be transferred to the successor entity.
Others with your consent or at your direction.

7. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal reasons). When information is no longer needed, we delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including [encryption in transit (HTTPS), access controls, and secure hosting]. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information
Restrict or object to certain processing
Data portability, meaning a copy of your data in a commonly used format
Withdraw consent at any time where we rely on consent
Opt out of marketing emails by clicking "unsubscribe" in any message or contacting us

To exercise any of these rights, contact us using the details in Section 14. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data protection authority.

Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA) as amended by the CPRA, California residents may request to know what personal information we collect, use, and disclose; request deletion or correction of their information; and opt out of the "sale" or "sharing" of personal information. We will not discriminate against you for exercising these rights.

10. Children's Privacy

The Site is not directed to children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. International Data Transfers

Your information may be processed and stored in countries other than your own, including the United States, where data protection laws may differ. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred across borders.

12. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, for material changes, provide additional notice such as a banner on the Site or an email. Your continued use of the Site after changes take effect means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Life's Flower Coffee & Tea 3893 Glenwood Ave. Cleveland Heights Ohio 44121 Email: hello@lifesflower.com